Friday, February 24, 2012

Valentine & Kebartas can help you avoid trouble? You bet.

Take it from someone who knows: if you're owed money, you need a good collection agent. I know this because in the 2% of my day I spend doing something other than trying to stump Andrew Leon with Star Wars trivia, I work as a lawyer who frequently has to deal with collection agents that are over the top or flat-out illegal.

And that can do more than simply prevent you from getting paid what you're owed: it can cost you money, as illegal collection activities can result in lawsuits being filed against you.

That's where someone like Valentine & Kebartas comes in. Valentine & Kebartas, according to their website, has been around since 1994 when two experienced collectors formed the company, with the core concept being stellar performance centered around constant communication with their client.

That latter part is important: I can't tell you how often I've talked to debt collectors and said something like "Give me some verification of the amount owed," only to learn not only that they didn't have it, but they couldn't get it -- which means that my clients aren't inclined to pay a debt they can't communicate about.

Valentine & Kebartas says they keep that focus by having the heads of the company right in the call center -- so this doesn't seem to be a boiler room operation intent on simply making as many phone calls as possible.

Good debt collectors can reduce that pile of accounts receivable to cash in your hands -- and great debt collectors do it without exposing you to liability. If you think Valentine & Kebartas might serve your needs, click that link and learn more.

1 comment:

Stephen Hayes said...

I once managed a jewelry store and the owner brought in his eighty year old brother-in-law to work collections. Uncle Max was nice and had founded a collection business fifty years earlier, had recently retired and needed something to do. I phoned the owner a dozen times to tell him Uncle Max wasn't working out, to no avail. Finally, I made a copy of one of Uncle Max's letters and sent it to the owner. Uncle Max had had a tiny stroke and was now threatening to execute people who didn't pay their bills. Bye bye Uncle Max.